Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
The platform stated the revised method more closely matches similar services.
They have suggested members to check their listings and manually change the size where appropriate, resulting in member annoyance.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods following member complaints.
